Communication – Builds and maintains trust relationships with both internal and external customers to enhance communication regarding risk and safety.Assists the Risk Management Department with system-wide projects, i.e., Culture of Safety, Risk/Patient Safety, TEAMSTEPPS, ensuring programs support unique needs of the ambulatory care environment. Independently integrates all activities of the Ambulatory Risk Management Program, with clinical programs, health system operations and administration, such as patient safety, patient care services, human resources, physician services, compliance/privacy, etc. Planning and Organization – Oversees the daily operations of the Ambulatory Risk Management Program.Consulting and educating management, staff, patients, and guests on risk exposures, prevention, and reduction strategies.Managing occurrence reporting, data collection, analysis, tracking, and trending.Working to identify risk, quantify and prioritize risk, capture, and learn from near misses and good catches, along with being proactive and creating value to the organization.Coordinating systems to identify, evaluate, monitor, and reduce/eliminate risk exposures.The Director serves as a subject matter expert providing risk management consultation and support to providers and staff in the ambulatory setting.
This role is critical to the commitment of the Integrated Risk Management Department ("Risk Management Department") to deliver collaborative, data-driven risk management and risk mitigation services to the Keck Medical System. This includes participating in proactive, systemwide risk identification, investigation, mitigation, and risk reduction activities. The Director of Ambulatory Risk Management ("Director") contributes to the day-to-day operations, management, and advancement of Keck Medical System's Ambulatory Risk Management Program.
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